Litchfield Board News
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Online Continuing Education

Electronic Key Box Service


Litchfield County Board of REALTORS, Inc.
Service Center for
Mid State Association of REALTORS

eKEY System

Many thanks to the Mid State Association of REALTORS for their spirit of cooperation and making this all possible for our members.

How Do eKEYs Work?

With the use of the Supra eKey app and a FOB, which is a small adapter, you can use your smartphone as a lock box key.  The app authenticates the user's permission to use the eKey system by downloading a code everyday and then it communicates wirelessly with the FOB.   You point the FOB towards the reader area of the electronic lock box to open it.  Please note you must have both your phone and the FOB present to open the lockbox.


Before coming to the Board office you need to do the following:

The following procedures will be strictly enforced to ensure that disruptions to the Board office are kept to a minimum, so they will not interfere with the Board office's normal functions and responsibilities.

  • All necessary paperwork must be completed and emailed to prior to coming to the Board office. Please scroll down to the end of this page to find the eKEY Software/Sub-Lease/License Agreement.

  • You must download the Supra eKEY app to your phone prior to coming to the Board office.  You will find the app by going to the app store on your phone such as Google Play or iTunes.  You may download the app at no cost, however, you will not be able to activate the app until you pay the lease fees to the Board office.  Please note you will not be able to activate the app until you have been given the activation from the Board office.

  • Wait for the Board office to call you with a time  for you to stop by the Board office to make your payment, pick up your FOB and to finalize setting up the app on your phone.

To lease the Supra eKEY app email the following to

1. Active Key and eKEY Software/Sub-Lease/License Agreement
2. Four Digit Pin of Your Choice -- i.e. 1456                    

How Will You Update Your eKEY?

There are two options for updating your eKEY:

  • You set your phone to automatically update itself.

  • You can open the Supra eKEY app on your phone and hit the Update Button.              


Additional Requirements & Important Information:

  • You must have an Apple iPhone 4s or higher, Android, Blackberry or any other smartphone.

  • To use the eKEY you must have a FOB which is a piece of hardware and you must have the Supra eKEY application installed on our smartphone.

  • Use of the Supra eKEY app is ONLY available for lease.

  • The FOB is only available for purchase.

  • You may terminate your lease at anytime by following the proper termination procedures.

  • All fees associated with the eKEY  are non-fundable.

  • Agents must have their firm's Designated REALTOR (generally the broker) sign the Active Key and eKEY Software/Sub-Lease/License Agreement (see below).

eKEY Fees
All prices shown below are subject to change.
All fees associated with an eKEY are NON-REFUNDABLE.

The eKEY holder will pay 100% of the Semi-Annual lease fees for each 6 month billing period that follows.


Supra eKEY App Lease Fees*

April 2015 - May 2015 $30.84
May 1, 2015 - May 31, 2015 $15.76
June 2015 - November 2015 $94.76
July 2015 - November 2015 $78.96
August 2015 - November 2015 $63.17
September 2015 - November 2015 $47.38
October 2015 - November 30, 2015 $31.59
November 1, 2015 - November 30, 2015 $15.79
December 2015 - May 2016 $94.76
January 2016 - May 2016 $78.96
February 2016 - May 2016 $63.17
March 2016 - May 2016 $47.38
April 2016 - May 2016 $31.59
May 1, 2016 - May 31, 2016 $15.79
*Includes 6.35% CT Sales Tax  


Purchase Price Per FOB*
FOB $63.75
*Includes 6.35% CT Sales Tax  

Electronic Lock Box Fee

Purchase Price Per Lock Box*
Lock Box (Bluetooth Compatible)  $115.92
Lock boxes are ONLY available on a pre-order basis only.  Contact the Board office to order lock boxes, and we will let you know when your order arrives.
*Includes 6.35% CT Sales Tax  


Key Box Service Rules & Regulations

Please read these Rules and Regulations thoroughly.

Lease Agreement

Please complete and email it to LCBR at